Privacy policy

1. About this policy

Larq Built (ABN 91 734 345 758) respects your privacy. This policy explains how we collect, use, store and disclose personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

2. What we collect

When you enquire through this website, book a call or engage us, we may collect your name, email address, phone number, project suburb or site address, project type, stage, budget range, design team details and anything else you choose to tell us.

We also collect limited technical information, such as pages visited and device type, to help us understand how the website is used.

3. How we use it

We use your information to respond to your enquiry, arrange consultations, prepare budget assessments and pre-construction documentation, deliver and administer your project, and meet our legal and insurance obligations. We will not sell your personal information.

4. Who we share it with

Where needed to deliver your project, we may share relevant details with your architect or designer, engineers, surveyors, certifiers, suppliers and trades, and with service providers who host our website, client portal and scheduling tools. Each is required to handle your information appropriately.

5. Storage and security

Information is stored securely in our business systems and client portal. We take reasonable steps to protect it from misuse, loss and unauthorised access, and keep it only as long as needed for business, legal and warranty purposes.

6. Access and correction

You can ask to access or correct the personal information we hold about you at any time. If you have a concern about how we have handled your information, contact us first; if it is not resolved, you may contact the Office of the Australian Information Commissioner (oaic.gov.au).